Root to Rise Retreat – Terms & Conditions

Hosted by Elara Community & Events Ltd

Last updated: June 2025

Please read these terms and conditions carefully before booking your place at the Root to Rise Retreat. By purchasing a ticket, you agree to be bound by the terms outlined below.

1. Booking & Payment

  • The full cost of the retreat is £125 per person.

  • Spaces are limited to 15 attendees and are allocated on a first-come, first-served basis.

  • Elara Community members are entitled to a 10% discount. A valid member ID or email may be required at checkout.

  • Payment must be made in full at the time of booking unless otherwise arranged via a payment plan.

2. Cancellations & Refunds

  • Tickets are non-refundable. However, you may transfer your place to another person if you are unable to attend please email us at hello@elaracommunity.com at least 48 hours in advance.

  • In the unlikely event that Elara Community & Events Ltd must cancel or reschedule the retreat due to unforeseen circumstances (e.g. illness, venue issues, weather), you will be offered a full refund or the option to transfer your booking to a future date.

  • No refunds will be given for late arrivals or leaving the retreat early.

3. What’s Included

Your retreat ticket includes:

  • Access to all workshops and activities on the day

  • Lunch and refreshments

  • Access to supportive, confidential group conversations and experiences facilitated by our team

4. Responsibility & Disclaimer

  • We will create a safe, supportive, and welcoming environment for all attendees, and provide tools, conversations, and experiences intended to empower personal and professional growth.

  • However, we cannot guarantee any specific outcomes, breakthroughs, or results. All progress or transformation is dependent on individual engagement, and Elara Community & Events Ltd accepts no responsibility for the personal success or application of ideas post-retreat.

  • By attending, you agree that any choices or actions you take during or after the retreat are your sole responsibility.

5. Confidentiality & Conduct

  • We ask all participants to respect the confidentiality of fellow attendees. What is shared in the space must remain within the group.

  • We reserve the right to remove any participant from the retreat without refund if they behave in a way that is disruptive, inappropriate, or harmful to others or the environment.

  • This retreat is a judgement-free, inclusive space. Kindness, respect, and compassion are expected at all times.

6. Health & Wellbeing

  • Please inform us of any dietary requirements, allergies, or health concerns at the time of booking.

  • By attending, you confirm that you are in suitable health to take part in light physical movement, reflective exercises, and group activities. If in doubt, please consult your doctor.

  • You are responsible for your own physical and emotional wellbeing during the retreat.

7. Photography & Media

  • We may take photographs or short videos during the retreat to capture the experience for future marketing (with sensitivity and consent).

  • If you do not wish to be photographed, please let us know when you arrive.

8. Contact & Questions

If you have any questions about the retreat or these terms, please get in touch:
📧 hello@elaracommunity.com
🌐 www.elaracommunity.com